Contact the team
A small team in Canada, reachable at named addresses rather than a ticket wall. Pick the right door and you will get an answer inside the time it states. Nothing here is answered by an autoresponder, and there is no chatbot.
Operated by Oxid Security Inc. · Correspondence in English or French
Support
hello@debutlist.comAnything about your account, a submission, a deal code that does not work, or a page that looks wrong.
One working day
Appeals and moderation
appeals@debutlist.comA removal, a label on your product, a vote penalty or a conflict flag. Claim the page first if you control the product — it attaches the appeal to the original decision.
Two working days
Privacy and data
privacy@debutlist.comData export, correction, deletion, or withdrawing consent.
Five working days; acted on within 30 days
Security
security@debutlist.comVulnerability reports and account takeovers. We do not take legal action against good-faith research, and we credit reporters who want it.
Acknowledged within 24 hours, weekends included
Legal and copyright
legal@debutlist.comInclude enough to identify the work and the page. Bad-faith notices aimed at removing an accurate review or closure record are refused and logged.
Two working days
Advertising and sponsorship
ads@debutlist.comCategory slots and spotlight auctions. Email for anything larger or bespoke.
One working day
Press
press@debutlist.comData requests welcome — closure rates by category, verified revenue distributions, launch-day cohorts. We answer researchers and journalists with real numbers.
Two working days
Buyers and acquirers
buyers@debutlist.comVerification for gated listings, proof-of-funds questions, and the NDA gate.
One working day
Things people write about that we always answer the same way
- Can we pay to rank higher?
- No. Placement is for sale and is labelled; organic ranking is not, at any price. The sponsorship policy is one page and says exactly what is on the rate card.
- Please remove this review.
- No, unless it breaks the guidelines. Reply to it publicly instead; you get one reply per review and it sits directly beneath.
- Please delete our closure record.
- No. Closure records are permanent, including for us. You can edit your own post-mortem to add what happened next.
- Can you take down a competitor?
- No.
- We are launching, can you feature us?
- Editorially, no. Submit like everyone else; the score decides. If you want guaranteed placement, that is advertising, and it will be labelled as such.
Answer yourself, faster
Company
Oxid Security Inc.Ontario, Canada
debutlist.com
Registered correspondence and service of legal documents go to legal@debutlist.com, which reaches a person, not a queue.